# Clarity by David Holden

> Clarity is a specialist food and beverage profit recovery consultancy working with restaurants, pubs and hotels across the UK. Founded by David Holden — 30 years across multi-site pub estates, branded hotels, and high-volume restaurants, including internal audit across a 30+ site estate and P&L accountability across a £10m F&B operation. Clarity identifies where hospitality businesses are losing margin and fixes the underlying issues in practice. The stocktake is where the work starts, not where it stops. Root cause analysis, operational process improvement, and hands-on support that delivers measurable improvement in gross profit. Based in Sutton Coldfield, Birmingham. Working with UK operators nationwide.

## Services

- [F&B Profit Recovery](https://www.claritybydh.com/profit-recovery): Specialist root-cause analysis and operational fixes that recover margin in pubs, restaurants and hotels. Hands-on work alongside your team to identify where gross profit is being lost and close the gap in practice.
- [Stock Control Consultancy](https://www.claritybydh.com/stock-audits): Operator-led stock control reviews and improvements. Beyond stocktaking — implementing daily line checks, cellar discipline, EPOS-vs-practice alignment, and the behaviours that protect margin between counts.
- [Hospitality Compliance Audits](https://www.claritybydh.com/compliance): Independent operational and financial compliance audits for UK multi-site pub, restaurant and hotel groups. Identifies control failures and protects margin.

## Articles and Insights

- [Why Does My Stocktake Show a Variance Every Single Month?](https://www.claritybydh.com/post/why-does-my-stocktake-show-a-variance-every-single-month): The seven places a monthly variance actually comes from. A variance that repeats at the same level every month isn't random — it's systematic, and once you know how to read it, it's fixable.
- [Daily Discipline in F&B Operations](https://www.claritybydh.com/post/daily-discipline-fb-operations-protect-margin): The daily numbers and on-the-day actions that quietly protect gross profit in restaurants, pubs and hotels. The Check → Spot → Action → Adjust rhythm that separates margin-recovering operators from operators who explain it.
- [Case Study: Transforming Beverage Profitability in a High-Volume Restaurant & Bar](https://www.claritybydh.com/post/case-study-transforming-beverage-profitability-in-a-high-volume-restaurant-bar): A 120-seat high-volume restaurant bar that moved from losing approximately £10,000 per month at retail to consistent surplus inside three months. Same team, same demand, different operating discipline.
- [Margins Aren't Just Won at the Top Line](https://www.claritybydh.com/post/margins-aren-t-just-won-at-the-top-line): Why protecting gross profit through operational discipline outperforms chasing top-line revenue.
- [Cask Ale: Brilliant When It's Fresh, Brutally Expensive When It Isn't](https://www.claritybydh.com/post/cask-ale-brilliant-when-it-s-fresh-brutally-expensive-when-it-isn-t): Why weak cask management is one of the most expensive silent profit leaks in pubs.
- [Goods Receiving: The First Step in Stock Control Most Sites Get Wrong](https://www.claritybydh.com/post/goods-receiving-the-first-step-in-stock-control-that-most-sites-get-wrong): How weak delivery checks set up every other variance issue downstream.

## About

- [About David Holden](https://www.claritybydh.com/about): F&B Profit Recovery Specialist with 30 years across UK multi-site pub estates, branded hotels and high-volume restaurants. Operator experience first, consultant second.
- [Frequently Asked Questions](https://www.claritybydh.com/faq-s): Common questions about stock variance, margin recovery, and how Clarity works with hospitality businesses.

## Contact

- [Book a Profit Review](https://www.claritybydh.com/contact): A scoped diagnostic conversation about your operation and where margin is leaking. Most operators know within 20 minutes whether there's an intervention worth running. No obligation.

## AI Agent Access

This site is powered by Wix and supports the Model Context Protocol (MCP)
for agentic AI access. AI agents can connect directly to retrieve live,
up-to-date site content - no scraping required.

- **Site MCP Endpoint:** https://www.claritybydh.com/_api/mcp
- **Wix MCP Docs:** https://dev.wix.com/docs/develop-websites/articles/get-started/about-the-wix-site-mcp

## Available MCP Tools

### GetBusinessDetails
Retrieves business and site details such as timezone, email, phone, and address.
- No parameters required.

### SearchInSite
Searches the site for information.
- \`searchTerm\` - The term to search for in the site.

### SearchSiteApiDocs
Retrieves the API documentation for the Wix business solutions installed on
this site, and informs the AI client how to use the APIs. Use this tool for
querying products and services (instead of SearchInSite).
- \`searchTerm\` - The term to search for in the site API documentation.

### GenerateVisitorToken
Creates a new visitor session and obtains a visitor access token for the site.
Must be called before making any CallWixSiteAPI request if no visitor token
is already available in context.
- No parameters required.

### CallWixSiteAPI
Calls API methods on the site to perform actions on a visitor's behalf,
such as querying site data, booking an appointment, or starting a purchase.
- \`visitorToken\` - Visitor access token. Use GenerateVisitorToken first if not available.
- \`url\` - Absolute URL of the API method to call (e.g. https://www.wixapis.com/...). Retrieve using SearchSiteApiDocs.
- \`method\` -  HTTP method to use for the API call.
- \`body\` -  Request body as a valid JSON string.

### ReadFullDocsArticle
Fetches a complete article from the Wix developer documentation portal.
- \`articleUrl\` -  URL of an article in the Wix developer documentation portal.

### ReadFullDocsMethodSchema
Fetches the full schema for a Wix API method. Should be called before
calling the actual method via CallWixSiteAPI.
- \`articleUrl\` - URL of the reference article for the Wix API method.

## What Visitors Can Do via AI + MCP

- Get business details (contact info, location, hours)
- Discover products and services on offer
- Book services and make reservations
- Start a purchase and be directed to the site to complete checkout
- Ask questions and get relevant answers without having to browse the site

## Notes

- No authentication required to connect to the MCP endpoint
- Only public information accessible on the site is available
- Content is always live and up to date
- To receive tool updates, implement a tools/list call upon receipt of a tool update notification