1. Who we are
This privacy policy explains how Clarity DH Ltd ("we", "us", "our") collects, uses, and protects
any personal information you provide when you use our website.
Clarity DH Ltd is a company registered in England and Wales.
Company registration number: 17114547
Registered office: The McLaren Building, 46 The Priory Queensway, Birmingham,
England, B4 7LR
Contact: david@claritybydh.com

2. What information we collect
We only collect personal information when you choose to contact us via our website enquiry
form. Specifically, we may collect:

• Your name

• Your email address

• Any other information you voluntarily include in your message

We do not collect any other personal data from visitors to our website. We do not use tracking
tools, analytics platforms, or advertising technologies that collect personal information.

3. How we use your information
We use the information you provide solely to respond to your enquiry.

We will not:

• Pass your details to any third parties

• Add you to any mailing list without your explicit consent

• Use your information for any marketing purposes without your agreement

The lawful basis for processing your personal data is our legitimate interest in responding to your enquiry (Article 6(1)(f) UK GDPR).

4. How long we keep your information
We will retain your contact details only for as long as necessary to deal with your enquiry and any follow-up correspondence. Once our communication is complete and no longer needed, your details will be securely deleted.

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5. Your rights
Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of any inaccurate information

• Request deletion of your personal data ("the right to be forgotten")

• Object to our processing of your data

• Request that we restrict our processing of your data

To exercise any of these rights, please contact us at david@claritybydh.com.

We will respond within 30 days.

6. Cookies
Our website may use cookies. Please refer to our separate Cookie Policy for full details of how we use cookies and how you can manage your preferences.

7. Data security
We take reasonable steps to ensure that any personal information you provide is kept secure.  Emails and enquiry data are accessible only to us and are not shared with or stored on any third-party platforms beyond standard email services.

8. Third-party links
Our website may contain links to other websites. This privacy policy applies only to our website, and we are not responsible for the privacy practices of any third-party sites.

9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
 

10. How to complain
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Phone: 0303 123 1113