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You run the stocktake. The numbers don't match. There's a gap between what the stock should be and what's actually on the shelf — and there it is again, the same as last month, and the month before that. Most operators have learned to live with it. A bit of variance is "normal." It gets written off as shrinkage, wastage, the cost of running a busy bar.

This project involved the turnaround of a 120-seat, high-volume restaurant delivering approximately 500 covers per day, alongside an extremely busy late-night bar operation. Despite strong revenues, the business was experiencing significant profitability issues, with the bar alone losing approximately £10,000 per month at retail value.